CRM Implementation

Targeting a strategically significant market is the key of CRM, otherwise, an organization might end up in futile use of efforts and investment with no return. We offer you inch-perfect CRM solutions by helping you with regular monitoring and utilizing of customer feedback to understand the client perspective and consequently, grow a healthy business. Our elements of product and planning under the CRM implementation services include:

CRM review and selectionWe narrow in on appropriate CRM systems to maintain a timely and cost-effective project.

Project managementWe break down your CRM project into manageable pieces by setting up pilot programs and short-term milestones such as calendar, work plan, budget spreadsheet, task lists and more.

Vendor contracting and software licensingThis involves agreement with a CRM vendor regarding setup, services and support of your CRM system. Licensing involves outlining the CRM system's vendor rules regarding intellectual property, fair use and cost.

CRM system customizationThis includes clarifying the informal or undocumented processes that affect the customization of CRM.

Data migration This includes the following four steps:
>> Finding the data
>> Improving the data
>> Indentifying available migration tools
>> Testing before migrating

Training and supportThis involves exposure to documentation and training proffering the critical skills required to succeed the CRM.